Help Center · 88bon Support
88bon Frequently Asked Questions
Everything you need to know about playing on 88bon — from signing up and making your first deposit to withdrawing your winnings and staying safe. If you can't find your answer here, our support team is always ready to help.
Account & Registration
Registering on 88bon is quick and straightforward. Head to the 88bon Login page and click the Register option. You'll need to provide your full name, date of birth, email address, mobile number, and a secure password. After submitting your details, you'll receive a verification email — click the link inside to activate your account. Once verified, complete the KYC (Know Your Customer) process by uploading a valid Philippine government-issued ID such as a PhilSys card, passport, driver's license, or UMID. Your account will be fully active once KYC is approved, which typically takes 1–2 business days.
You must be at least 21 years old to register and play on 88bon. This is the minimum legal age for casino-style gambling in the Philippines, and it is strictly enforced. Age is verified during the KYC process — any account found to belong to a person under 21 will be permanently closed and any funds returned in accordance with our Terms & Conditions. There are no exceptions to this rule.
No. Each player is permitted to hold only one 88bon account. Creating duplicate accounts is a violation of our Terms & Conditions and may result in all accounts being suspended and any winnings forfeited. If you've forgotten your login details, use the password reset function on the login page or contact our support team at [email protected] for assistance.
Go to the 88bon Login page and click Forgot Password. Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email within a few minutes, check your spam or junk folder. Still having trouble? Email us at [email protected] and our team will verify your identity and help you regain access.
Log in to your 88bon account and navigate to Account Settings → Personal Details. You can update your mobile number, email address, and communication preferences from there. Note that changes to your legal name or date of birth require identity re-verification — contact support with supporting documents to request these changes. For security reasons, some updates may trigger a brief account review period.
Deposits & Payment Methods
88bon supports the most popular payment methods used by Filipino players:
- GCash – instant deposits via your GCash wallet
- PayMaya (Maya) – fast and convenient e-wallet transfers
- BPI – online banking via Bank of the Philippine Islands
- BDO – Banco de Oro online banking transfers
- Metrobank – Metrobank online banking
The minimum deposit on 88bon is ₱100 PHP. This applies across all supported payment methods. There is no maximum deposit limit by default, though players who have set a personal deposit limit through the Responsible Gaming tools will be subject to their chosen cap. Deposits are credited to your account instantly in most cases — GCash and PayMaya are typically the fastest options.
GCash and PayMaya deposits are credited instantly in most cases. Bank transfers via BPI, BDO, and Metrobank may take up to 30 minutes to 2 hours depending on your bank's processing times and whether the transfer is made during banking hours. If your deposit hasn't appeared after 2 hours, contact our support team with your transaction reference number and we'll investigate promptly.
88bon does not charge any fees on deposits. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees depending on your account type and the transfer method used. We recommend checking with your payment provider if you're unsure about their fee structure. Any fees charged by third-party providers are outside 88bon's control.
Withdrawals & Payouts
Log in to your 88bon account and go to My Account → Withdraw. Select your preferred withdrawal method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount you wish to withdraw, and confirm the request. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process payouts. Withdrawals are sent to the same payment method you used for your most recent deposit, as a security measure.
Processing times vary by method:
- GCash / PayMaya: Usually within 1–4 hours after approval
- BPI / BDO / Metrobank: 1–3 business days after approval
The minimum withdrawal amount on 88bon is ₱200 PHP. There is no maximum single withdrawal limit for verified accounts in good standing, though large withdrawals may be subject to additional security verification. If you have active bonus funds with wagering requirements, only your real-money balance is available for withdrawal until bonus conditions are met.
Common reasons for withdrawal delays or rejections include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and your payment account name, or a pending security review. If your withdrawal has been pending for more than 3 business days, please contact our support team at [email protected] with your withdrawal reference number and we'll look into it right away.
Games & Casino
88bon offers a wide range of games for Filipino players, including:
- Live Casino – live dealer games streamed in real time
- Slots – hundreds of video slot titles from top providers
- Bingo – classic and modern bingo variants
- Jackpot Bingo – bingo with progressive jackpot prizes
- Golden Land – our featured premium game category
Yes! 88bon is fully optimized for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser — no app download required. Simply visit 88bon on your phone's browser, log in, and enjoy the full game library. The mobile experience is designed to be smooth and responsive, whether you're on a budget Android phone in Cebu or the latest iPhone in BGC.
Yes. All games on 88bon use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and RNG table games are provided by licensed game studios that undergo regular independent audits. Live casino games are streamed from professional studios with real dealers and physical equipment, ensuring complete transparency. 88bon does not manipulate game outcomes in any way.
Bonuses & Promotions
88bon offers a welcome bonus for new players upon their first deposit. The specific bonus amount and terms are displayed on the promotions section of the platform after you log in. Bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a certain number of times before it can be withdrawn as real money. Always read the full bonus terms before opting in.
A wagering requirement (also called a playthrough requirement) means you must wager a specified multiple of your bonus amount before the bonus converts to withdrawable cash. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place ₱10,000 in total bets before that bonus becomes real money. Progress toward wagering requirements is tracked in your account dashboard. Note that not all games contribute equally — slots typically contribute 100%, while table games may contribute less.
If you prefer to play without bonuses, you can opt out in your Account Settings → Promotions. Players who opt out will not receive bonus funds on deposits but will be able to withdraw their real-money balance without any wagering restrictions. This is a valid choice and 88bon fully supports players who prefer a bonus-free experience. You can re-enable bonus eligibility at any time from the same settings page.
Safety, Security & Responsible Gaming
Yes. 88bon operates under applicable gaming regulations and implements industry-standard security measures including SSL encryption, two-factor authentication, and strict KYC/AML procedures. Your personal and financial data is protected at all times. We take player safety seriously — both in terms of data security and responsible gaming practices. For more information, see our Privacy Policy and Terms & Conditions.
88bon provides a full suite of responsible gaming tools accessible from your account settings:
- Deposit Limits – set daily, weekly, or monthly caps on deposits
- Loss Limits – cap how much you can lose in a given period
- Session Time Limits – automatic logout after a set duration
- Reality Check Reminders – periodic pop-ups showing your session activity
- Cool-Off Period – temporary account suspension (24 hours to 30 days)
- Self-Exclusion – long-term or permanent account closure
You can activate self-exclusion directly from Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (6 months, 1 year, 5 years, or permanent) and confirm. Your account will be locked immediately and you'll be removed from all marketing communications. You can also request self-exclusion by emailing [email protected] from your registered email address. For more information, visit our Responsible Gaming page.
Our support team is available every day from 8:00 AM to 12:00 MN Philippine Time (PHT). You can reach us by email at [email protected]. We aim to respond to all inquiries within a few hours during support hours. For urgent account issues such as suspected unauthorized access, please mark your email as urgent and our team will prioritize your case.
Still have questions? If you couldn't find the answer you were looking for, our support team is happy to help. Email us at [email protected] — we're available 8:00 AM to 12:00 MN PHT, seven days a week.
Why 88bon
Everything Filipino Players Need in One Place
88bon is built for the Philippines — from the payment methods we support to the games we offer and the language we speak.
GCash & PayMaya Ready
Deposit and withdraw using the e-wallets Filipinos use every day. No need for a credit card — GCash and PayMaya work instantly on 88bon.
Live Casino Streaming
Experience real-time live dealer games streamed in HD. Play baccarat, roulette, blackjack, and more with professional dealers — anytime, anywhere in the Philippines.
Player Protection First
From deposit limits to self-exclusion, 88bon gives you the tools to stay in control. Responsible gaming isn't an afterthought — it's built into the platform.
Fast Payouts in PHP
All transactions are in Philippine Peso. No currency conversion, no hidden fees. GCash withdrawals are typically processed within hours of approval.
Hundreds of Games
Slots, bingo, jackpot games, live casino — 88bon has something for every type of player. New titles are added regularly to keep the experience fresh and exciting.
Dedicated Support
Our support team is available daily from 8 AM to midnight PHT. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always close by.
Ready to Play on 88bon?
Join hundreds of thousands of Filipino players already enjoying live casino, slots, bingo, and more — all in Philippine Peso.
21+ only. Please gamble responsibly. If you have more questions, visit our FAQ or email [email protected].